WEBSITE USE & POLICIES

1. Privacy Policy

We may collect information that you provide directly, such as your name, email address, telephone number, mailing address, membership information, order details, and messages sent through the website. We may also collect payment confirmation from our payment processor and technical information such as IP address, browser type, device information, pages viewed, and cookies or similar technologies. We use this information to administer memberships and events, process transactions, fulfill orders, communicate with you, maintain security, improve the website, comply with legal obligations, and protect our rights and community.

We may share information with service providers that support payment processing, website hosting, communications, analytics, shipping, and professional advice; with schools, governing bodies, insurers, emergency responders, or law enforcement when appropriate; in connection with an organizational restructuring; or when required by law. We do not sell personal information for money. Third-party services operate under their own privacy practices.

We retain information only as reasonably necessary for the purposes described above and use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure. Depending on applicable law, you may request access to, correction of, or deletion of certain personal information by contacting [privacy email]. We may need to verify your identity and may retain information when legally permitted or required. This website is not directed to children under 13, and we do not knowingly collect their personal information. We may update this policy by posting a revised version and affective date.

2. Website Terms of Use

By accessing or using this website, you agree to these Terms of Use and all applicable laws. If you do not agree, do not use the website. You may use the website only for lawful, personal, and noncommercial purposes. You may not interfere with security or operation; attempt unauthorized access; introduce malicious code; scrape or harvest information without written permission; impersonate another person; submit false information; infringe intellectual-property or privacy rights; or use the website to threaten, harass, defraud, or facilitate unlawful conduct.

Website content is provided for general informational purposes and may be changed without notice. It is not legal, medical, financial, or other professional advice. Unless otherwise stated, the organization owns or licenses the website and its content. No ownership rights are transferred to users. Third-party links and services are provided for convenience only, and the organization does not control or endorse them.

To the fullest extent permitted by law, the website and its content are provided “as is” and “as available,” without warranties of any kind. The organization does not warrant uninterrupted, secure, or error-free access. To the fullest extent permitted by law, the organization and its officers, volunteers, employees, agents, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use. Nothing in these Terms excludes liability that cannot lawfully be excluded. The organization may suspend access or update these Terms at any time. Questions may be sent to [contact email].

3. Dues and Refund Policy

Membership dues, initiation fees, assessments, event fees, and other organizational charges are non-refundable once paid, except when a refund is required by applicable law or the organization cancels a paid program and expressly offers a refund. Dues support ongoing operations, planning, programming, and commitments made for the membership period; therefore, resignation, removal, suspension, nonparticipation, scheduling conflicts, dissatisfaction, or loss of eligibility does not create a right to a refund or credit.

Members remain responsible for charges incurred before resignation, suspension, or termination. Payment disputes and any claimed billing error must be submitted in writing to [billing email] within [number] days after the charge appears. Filing a payment dispute does not waive amounts legitimately owed. Approved exceptions, if any, must be authorized in writing by [authorized officer or board].

4. Merchandise Sales Are Final

All merchandise sales are final and non-refundable. The organization does not accept returns or exchanges for incorrect size, color, fit, preference, change of mind, or other buyer-selected options. Before ordering, customers are responsible for reviewing product descriptions, sizing information, personalization details, prices, and shipping information.

Exceptions apply only when required by law or when an item arrives damaged, defective, or materially different from the confirmed order. A customer seeking an exception must contact [merchandise email] within [number] days after delivery and provide the order number, a description of the issue, and clear photographs. The organization may offer a replacement, store credit, or refund, as appropriate. Original and return shipping charges are non-refundable unless required by law or caused by the organization’s error.